Residential and commercial carpet and tile cleaner serving Central Florida

(352) 508-4556

Is the Better Business Bureau a scam?

So when you are looking for honest, unbiased reviews of local businesses, where do you go? One of the first places many people think of is the Better Business Bureau, commonly known as the BBB. The Better Business Bureau is a non-profit organization that consists of local organizations, that is meant to act as an intermediary between consumers and businesses, handling consumer disputes, and providing business reviews. Sounds like a great place right to be reassured right? Well, unfortunately, no.

While the BBB might seem like a trusted authority to turn to check up on a business, the truth might be something entirely different. First, and most importantly, the biggest misconception about the BBB is that they are a government agency, a consumer watchdog overseen by the federal government. That is NOT TRUE. The BBB is in no way, shape, or form a government or quasi-governmental agency.

The second thing to keep in mind is, like any other business or organization, their goal is to make money. Yes, they may have non-profit status, but that doesn't equate to a charity or a group of people doing something for the greater good. The BBB might be the biggest con job out there! Now, I don't want you to think we are some angry and bitter company that has been on the wrong side of the BBB, because that's not the case. A quick check of the BBB's website will show you that Gator Clean has an A+ rating with the BBB (as of the publishing of this article). But that A+ rating in no way translates into our support for them. But, as I said, I don't want you to take our word for it. View some of these links below to other sources across the internet for some eye-opening insights into the BBB and their business practices, then make form your own opinion. Note, these are just a few of them! A quick Google search for "BBB scam" will give you dozens and dozens of more stories to check out.

http://business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/

http://waystoavoidscamsonline.com/is-bbb-scamming-legit-companies-out-of-money

http://bbbscam.net

http://www.ivetriedthat.com/2013/11/11/is-the-better-business-bureau-running-a-racketeering-scam/

https://www.consumeraffairs.com/online/bbb.html

http://www.ripoffreport.com/r/Better-Business-Bureau-BBB-CBBB/Arlington-Select-StateProvince/Better-Business-Bureau-or-Buyer-Better-Beware-BBB-Nationwide-Alert-THE-FOX-GUARDIN-1343

http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843

And the video below is an absolute MUST WATCH for anyone who plans to utilize the better Business Bureau for anything:

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What Your Neighbors Say About Gator Clean

I hired Gator Clean to clean my carpets, home air ducts, and dryer duct and vent. Danielle and Kelly were pleasant, cheerfully answered my many questions, and did a thorough job. My carpet is old (10+ years) and had not been cleaned in a few years due to COVID; it ended up looking nicer than I expected! I was especially impressed by how careful they were with my possessions (e.g., covering things to protect them from dust that might fall from a ceiling vent) and how well they cleaned up afterward. This was my first experience with the company and I am impressed!

Mark Witwer
April 26, 2022

Review from Google

Review from Google

When I called Gator Clean, I left a message inquiring about their services and pricing. I received a return call with 10 minutes. I found the prices and availability to be better than other companies. They came out within a week and cleaned my air ducts. They were ON TIME, FRIENDLY, and PROFESSIONAL. They explained the entire process, did a fantastic job and cleaned up after ducts were cleaned. Other companies need to take lessons from their staff! Highly recommend Gator Clean.

Brenda Sutton
February 10, 2022

Review from Google

Review from Google

I contacted Gator Clean to clean our dryer vent. Daniele was professional and set the appointment for the next day. She and Kelly arrived on time, very conscientious of our home. Cleaned our dryer vent and cleaned up behind themselves! Quick and efficient. Will definitely be using them again in the future!

Lora Tarleton
January 27, 2022

Review from Google

Review from Google

PROMPT, HELPFUL SERVICE - VERY INFORMATIVE FOR TIPS AND ABOUT THE PROCESS OF HOW THEY CLEAN THE DRYER VENT. HIGHLY RECOMMEND AND WILL USE AGAIN. THANKS DANIELLE.

Jaimee Hibbs
January 20, 2022

Review from Google

Review from Google

Danielle and Kelly did a great job

Wayne Gill
December 29, 2021

Review from Google

Review from Google

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Gator Clean

Gator Clean is a residential and commercial carpet and tile cleaning company, serving Lake, Sumter, Marion and surrounding counties.

(352) 508-4556

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Normal Business Hours:
Monday-Friday 8am to 7pm
Weekends by appointment