Residential and commercial carpet and tile cleaner serving Central Florida

(352) 508-4556

Is the Better Business Bureau a scam?

So when you are looking for honest, unbiased reviews of local businesses, where do you go? One of the first places many people think of is the Better Business Bureau, commonly known as the BBB. The Better Business Bureau is a non-profit organization that consists of local organizations, that is meant to act as an intermediary between consumers and businesses, handling consumer disputes, and providing business reviews. Sounds like a great place right to be reassured right? Well, unfortunately, no.

While the BBB might seem like a trusted authority to turn to check up on a business, the truth might be something entirely different. First, and most importantly, the biggest misconception about the BBB is that they are a government agency, a consumer watchdog overseen by the federal government. That is NOT TRUE. The BBB is in no way, shape, or form a government or quasi-governmental agency.

The second thing to keep in mind is, like any other business or organization, their goal is to make money. Yes, they may have non-profit status, but that doesn't equate to a charity or a group of people doing something for the greater good. The BBB might be the biggest con job out there! Now, I don't want you to think we are some angry and bitter company that has been on the wrong side of the BBB, because that's not the case. A quick check of the BBB's website will show you that Gator Clean has an A+ rating with the BBB (as of the publishing of this article). But that A+ rating in no way translates into our support for them. But, as I said, I don't want you to take our word for it. View some of these links below to other sources across the internet for some eye-opening insights into the BBB and their business practices, then make form your own opinion. Note, these are just a few of them! A quick Google search for "BBB scam" will give you dozens and dozens of more stories to check out.

http://business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/

http://waystoavoidscamsonline.com/is-bbb-scamming-legit-companies-out-of-money

http://bbbscam.net

http://www.ivetriedthat.com/2013/11/11/is-the-better-business-bureau-running-a-racketeering-scam/

https://www.consumeraffairs.com/online/bbb.html

http://www.ripoffreport.com/r/Better-Business-Bureau-BBB-CBBB/Arlington-Select-StateProvince/Better-Business-Bureau-or-Buyer-Better-Beware-BBB-Nationwide-Alert-THE-FOX-GUARDIN-1343

http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843

And the video below is an absolute MUST WATCH for anyone who plans to utilize the better Business Bureau for anything:

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What Your Neighbors Say About Gator Clean

Daniele & Kelley came to clean my air vents & returns. They did an awesome job, and cleaned up after they finished. They were professional and out going. I would recommend them for all your cleaning needs. Excellent service..

Pamela Shields
September 10, 2022

Review from Google

Review from Google

amanda G (Amanda)
August 25, 2022

Review from Google

Review from Google

Had the ducts in the house cleaned and sanitized. Don't know if or when they have ever been cleaned. The difference in air flow is noticeable, enough that I had to partially close some vents down. Had the tile floor in kitchen and bathroom cleaned and grout sealed. Floors look and feel great. The service in Ocala was prompt and professional. Great job!

ken abeles
August 23, 2022

Review from Google

Review from Google

Used Gator to clean my dryer vent. 10/10 would recommend! Danielle was very responsive, knowledgeable, and friendly! There is integrity within this company that cannot go unnoticed. Will be using their services in the future.

Emily Dempsey
July 26, 2022

Review from Google

Review from Google

I called for an estimate on a Thursday afternoon for tile and grout cleaning for a 3/2 home that is 100% tile. I received an immediate call back. Danielle and I discussed price and she was able to schedule me for the next afternoon! She arrived on schedule and completed the job at the quoted rate. They did an amazing job and were efficient and professional. She even gave me tips on products to.use to keep it looking clean and shiny. Locally based, family owned company that I will definitely use again in the future!

Shannon Martin
July 24, 2022

Review from Google

Review from Google

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Gator Clean

Gator Clean is a residential and commercial carpet and tile cleaning company, serving Lake, Sumter, Marion and surrounding counties.

(352) 508-4556

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Normal Business Hours:
Monday-Friday 8am to 7pm
Weekends by appointment