Residential and commercial carpet and tile cleaner serving Central Florida

(352) 508-4556

Yelp! Can it always be trusted to give unbiased reviews of contractors?

When it comes to relying on the forthrightness and honesty of anonymous strangers for decisions like choosing a restaurant, nail salon or dry cleaner, Yelp can be a quick source for a quick review in a pinch. For much more serious decisions, however, like the hiring of a contractor to perform work in and around your home, you may want to consider going elsewhere for reliable information.

Because of it's open format and absence of requirement for reviewers to prove who they are or that they have actually utilized the business they are reviewing, Yelp review readers may be forming an opinion based on fraudulent reviews made up by a business's competitor, disgruntled employee, or an anonymous prankster.

Yelp has actually been pulled into court under a class action lawsuit and (criticized in the past for the byzantine methods) it uses to sort reviews on individual business pages. According to the site's FAQ, "Yelp's default sort order takes a number of factors into account and reflects our own attempt to present reviews in a meaningful order. For example, we'll favor reviews from your friends and the users you follow. The sort algorithm does not take into account whether the business is an advertiser or not."

By the same token, the "Yelp sort" has an insidious monetary element. Yelp salespeople have been known to call businesses with offers to push bad reviews far down the list, if they'll agree to pay to advertise.

In essence Yelp cheats both businesses and consumers through practices designed to benefit only Yelp. For a more reliable way to review a contractor before hiring them, it's best to turn to sources developed for contractors - like Angie's List, Home Advisor, and the like.

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What Your Neighbors Say About Gator Clean

Daniele and Kelly were great ! They dyed our grout with great precision and completed the work in a timely manner.

Alicia Banks
May 4, 2024

Review from Google

Review from Google

Great job by Daniele and Kelly. Efficient and knowledgeable. I would recommend very highly.

Charles Paviolitis
April 9, 2024

Review from Google

Review from Google

Did a great job, were on time, and quick reply from all questions asked before and during starting job

Skip Miazga
March 26, 2024

Review from Google

Review from Google

VERY professional and attentive to my needs

JM Cohen
March 22, 2024

Review from Google

Review from Google

Gator clean did a fabulous job! Quick too! Very knowledgeable! Had tips for helping keeping our ducts and filters clean, and can tell a diff already with the air flow. House cooled down quicker than before!!

Kristal Muntz
March 18, 2024

Review from Google

Review from Google

The latest from our blog.

Easy tips to keep your carpet clean this Summer.

Easy tips to keep your carpet clean this Summer.

Warmer days are finally here. The sun is shining brighter and longer, the children are home from school, and the laid-back, relaxing feeling of summer fills the air. This time of year brings warm memories of time spent outdoors, hot dogs on the grill, and lounging by the pool. It also brings an increase in allergens, humidity, and dirt to your carpets.

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Estimated reading time: 1 minute, 52 seconds

Cost Factors in Cleaning the Air Ducts of a Florida Home.

Cost Factors in Cleaning the Air Ducts of a Florida Home.

The cost of maintaining a home can add up pretty fast. Unlike renting, homeowners are solely responsible for repairs and upkeep of the various parts of their house. Some maintenance issues are more pressing than others, leaving many problems to simmer on the back burner. This has the potential to create a more giant headache out of issues you thought weren't that big of a deal.

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Estimated reading time: 1 minute, 23 seconds

How NOT to clean a tile floor.

How NOT to clean a tile floor.

Keeping a tile floor looking clean and new is not always easy, especially when you live in a busy household. Sometimes you may just want to take the quick and easy route, but that's may not always be the best for your tile floors. 

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Estimated reading time: 2 minutes, 34 seconds

Gator Clean

Gator Clean is a residential and commercial carpet and tile cleaning company, serving Lake, Sumter, Marion and surrounding counties.

(352) 508-4556

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Normal Business Hours:
Monday-Friday 8am to 7pm
Weekends by appointment